Most folks are unaware there is a System Logs > Stuck Payment log.
It would be helpful to have a link to the log added to Finance > Invoices.
Adding some type of indication next to System Logs and Stuck Payments when there are stuck payments could also serve to alert admins when needed.
I have several customers who would definitely benefit from this! Maybe a system email or something of that caliber.
Some type of notification would be great. At the moment the admins need to either remember to check the stuck payments, or set a calendar notification to remind them to check.
Either an email they could opt into, or some sort of indication that there is a stuck payment, could be helpful.
I mean, I like that, but could you just do an alert email?
Yeah the email alert seems likes the best option, would fit as a configurable System Email perhaps.
I think we're solving two issues here:
The second group is taken care of with the email. The first are left clueless unless an applicant reaches out with a payment issue, the admin checks the invoices/entries and then reaches out to support once they're stumped.