A trailing space will invalidate a search term in the OW back end (happens a lot on copy and paste operations). Many enterprise level searches don't have this issue. Please change the search feature to ignore or truncate a trailing space character in a search field.
Thanks!
@Joshua Wray can you follow up with Chris on this to see if the screens in question can be easily updated.
@Christopher Schneider for the gallery front end we have this. https://help.getopenwater.com/en/articles/5427332-full-text-gallery-search
For the backend if it’s an easy change we will handle it quickly (few days)
Good suggestion! @Christopher Schneider could you share a couple screenshots of where you're running into this issue the most? I'll take those and add a few more and we'll get this in the pipeline.
Thanks!
Hey @Christopher Schneider
I just wanted to follow up and let you know this has been implemented systemwide. Trailing spaces are no longer considered in text/search fields- Thanks again for the suggestion.