Features marketing

We have worked the past 2 weeks on implementing new features That are required for a better user experience. New features include for example Flag message.

Feature #1: Flag Messages

We have added the ability for users to flag a message. And moderators can take action on this flagged message from the admin panel. i.e. (Unflag message - Delete message - Ban user).

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[Release Features]

Features Marketing

We have worked the past 4 weeks on implementing new features That are required for a better user experience. New features include for example Ban and unban users from admin panel.

Feature #1: Ban and Unban Users

We have added the ability for moderators to prevent users from sending messages in specific channel by banning them. Moderators also have the ability for unbanning users that banned before.

Feature #2: Add Send Button 

We have added a send button to send messages by clicking on it.

[Enhancements]

We made sure enhancing user experience and put in consideration user satisfaction so we updated some of the functionalities.

Enhancement #1: Remove Mouse Jail from Forbidden Page

When the forbidden page displayed, the mouse was jailed. So we removed this mouse jail from this page.

Enhancement #2: Show Load More Button 

We have enabled the load more button at left sidebar to be shown to load more channels in difference screen widths (bigger or smaller).

[Fixes]

We have worked on fixing minor and major issues in the core and UI.

Fix #1: Group Channels Search at Admin Panel is Not Working Properly

Actions column was included at the group channels search so we have excluded it and applied only searching by the name of group channel.

[Known Issues]

There are number of known issues that we are working on to be resolved by future releases

Issue #1: Reloading a Group Chat not Working as Expected

When you reload the page or jump between different channels sometimes Right panel for channel details are not updating.

Issue #2: Logout Sometimes Redirect to The Same Page and Hang-up

When you click logout sometimes you may experience that page has been refreshed and page hang-up on loading.

Issue #3: Sometimes Private Video Conference Can Have Another People

Sometimes private Video conference can have other users from different tenants if those users have the same names as the users from the previous tenant.

Issue #4: Full App Refresh After Basic Operations

We enforced full app refresh after some basic operations just like joining or leaving a channel due to Third Party integration limitation, and we are working on this item currently to get solved ASAP.

[Release Features]

Features marketing

We have worked the past 4 weeks on implementing new features That are required for a better user experience. New features include for example “Email and Browser Notifications”.

Feature #1: Email Notifications

- There is the ability to notify users by emails if the user has unread messages at private channels for 5 minutes.

- Also a user can be notified by emails if he has a pending request for 5 minutes.

Feature #2: Browser Notifications

- There is the ability to send to the user browser notifications if someone sent a friend request to him.
- Also the notification will be sent If someone messaged him and he didn’t exist on the chat widgets page.

Feature #3: Import Group Channels

We have added a feature for moderators to add bulk of group channels from csv or xlsx files.

Feature #4: Report for Users Private Channels

We have added a report to export the number of private channels for each user in the excel file.

[Enhancements]

We did enhance user experience and put in consideration user satisfaction

so we updated some of the functionalities.

Enhancement #1: Change Policy Agreement Design

We have changed the layout of the policy agreement text area in the admin panel.

Enhancement #2: Rename Tenant Admins To be Moderators

Replaced “Tenant Admin” term to “Moderator” then removed the moderator page from admin panel and when some moderator removed, he would be eliminated from this role in all channels he was moderator on.

Enhancement #3: Add Ability for Customers to Add Moderators

By default, a user with email “noreply@secure-platform.com” is a moderator for each tenant. We have added an ability for customers with a role moderator to add other users as moderators from the admin panel.

Enhancement #4: Switch to Jitsi Premium

Changed our video conference server to be our own tenant from Jitsi instead of their server.

Enhancement #5: Make Sure JS Bundles Are Working Correctly for Admin Side

Instead of clearing cache to notice the layout changes, the changes will be noticed automatically.

Enhancement #6: Change Attendee Directory Buttons Design

The layout of buttons at the Attendee directory page have been changed to let its shape be more comfortable to the user's eyes.

Enhancement #7: Add Confirmation on Deleting Channel Member

From the channel members page at the admin panel during deleting a channel member, there is a confirmation message will be displayed before performing this process.

Enhancement #8: Remove Unuseful Links

The useless links have been removed from the channel details component.

Enhancement #9: Create Forbidden Page

We have created a user-friendly page for unauthorized or forbidden pages.

Enhancement #10: Make It Easier to Provision New Domain

We have created an endpoint to take the tenant name then create a new active tenant with an active program

[Fixes]

We have worked on fixing a major issue in the core.

Fix #1: Private Video Conference Can have another people

Sometimes private Video conferences can have other users from different tenants if those users have the same names as the users from the previous tenant.

We have a feature for Judge Recusal like it mentioned here

Can we have an API endpoint to list all Recusals ?

[New Features]

Feature #1: When tenant moderator joins any group, he will be a moderator for this group automatically

Any tenant admin now can join any channel as moderator on this channel and he can edit delete the messages of the others.

Feature #2: Tenant moderators can moderate channels from the public as from the admin side 

We have added the ability to Edit channel name and description and Deleting them from the public side for any tenant admin.

Feature #3: Add “View Chat” link to get back easily to chat

We have added a new navigation link to the side navigator “View Chat” that redirects user back to chat.

Feature #4: Adding ability to “Copy Channel Link” from the tenant moderator panel 

We have added a new feature that tenant moderator can copy channel link from the admin panel as like from the public.

[Enhancements]

Enhancement #1: Promoting noreply@secure-platform.com to Tenant Moderator by default for all existing tenants

We have added noreply@secure-platform.com as tenant moderator for all existing tenants.

Enhancement #2: Adding noreply@secure-platform.com as Tenant Moderator by default When creating new program or new tenant

When you create new program or tenant noreply@secure-platform.com will be added as tenant moderator by default.

Enhancement #3: We have added Tenant name to be shown in the upper right corner next to your name 

Tenant name will be shown in to ease manage different tenants.

Enhancement #4: Fix Typos in tenant moderator panel

Fixing Typos.